Effective Date: September 9, 2023

Lady Indea (“Lady Indea”, “we”, “us” or “our”) respects and values the privacy of everyone who visits our site. When it comes to your personal information, we believe in transparency, not surprises. That’s why we’ve set out here what personal information we collect, what we do with it, and your choices and rights.

Details:

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

The Details:

Analytics

This website collects personal data to power our site analytics, including:

·         Information about your browser, network, and device

·         Web pages you visited prior to coming to this website

·         Your IP address

This information may also include details about your use of this website, including:

·         Clicks

·         Internal links

·         Pages visited

·         Scrolling

·         Searches

·         Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

·         Billing and shipping address

·         Details relating to your purchase (for example, your shirt size)

·         Email address

·         Name

·         Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

1.       You enter your email address at checkout, or are logged into your customer account.

2.       You add a product which is in stock to your shopping cart.

3.       You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

1.       You’ve created a customer account

2.       Your customer account password has been reset or updated

3.       You’ve made a purchase

4.       Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

·         Information about your browser, network, or device

·         Information about this site and the page you’re viewing on it

·         Your IP address

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at vip@ladyindea.me.